Errands
Grocery Pickup
We shop your grocery list at any store and deliver everything fresh to your door within an hour.
30-60 min Rated after every task
Grocery Pickup on Helpward is an on-demand errands service that connects you with an approved human in your city. Pricing starts at $15, a flat $4.50 service fee applies, and you only pay once the helper marks the task complete. Service is available in our launch areas in the U.S. and Canada.
What's included
- Approved local helper in your city
- Real-time GPS tracking and in-app chat
- Card held when a helper accepts, charged when they mark it complete
- Payment held until you confirm the task is complete
- 24-hour dispute window with human support review
- 24/7 customer support — call, chat, or email
Why Helpward
Approved helpers
Reviewed by a person at Helpward before taking work
Pay after completion
Your card is held, not charged, until the task is done
Fast matching
Average match in 2m 14s
Transparent pricing
No surge, no hidden fees
Where grocery pickup is available
Where Grocery Pickup is available today. The two California areas cover city limits only.
Frequently asked about grocery pickup
- What is grocery pickup on Helpward? +
- We shop your grocery list at any store and deliver everything fresh to your door within an hour. Helpward matches your request with a nearby helper who has been reviewed and approved by a person at Helpward before they can take work.
- How much does grocery pickup cost? +
- Base price for Grocery Pickup on Helpward is $15. A flat $4.50 service fee brings the total to about $19.50. Final pricing depends on distance, time, and any tip you add. You're only charged after the helper marks the task complete.
- How fast can a helper arrive? +
- Average response time for Grocery Pickup is 30-60 min during normal hours. The matching engine notifies all nearby qualified helpers at once; the first to accept becomes yours and you can track their ETA live.
- Are Helpward helpers verified? +
- Every helper is reviewed and approved by a person at Helpward before they can take a task, and no unapproved helper is ever offered work. Automated ID verification and background checks are not running yet — we will say so here when they are, rather than before. Helpward does not currently carry platform insurance.
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