Creating your first request

Pick a service, enter where and when you need it, and submit. The matching engine notifies nearby verified helpers; the first to accept becomes yours.

  1. Open the /new-request page from your dashboard or the homepage.
  2. Tap the service that best matches what you need.
  3. Enter the address (real geocoding ships when our Mapbox integration is live).
  4. Choose ASAP or schedule for later.
  5. Add notes the helper should see — anything specific they need to bring or know.
  6. Submit. You'll see helpers' identities, ratings, and ETAs as they accept.
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