Featuring your work in your public portfolio
Turn proof photos from completed bookings into a portfolio gallery on your public profile. Customers see real work; you get a passive conversion lever. Customer always has final say on what stays public.
Helpers with portfolio photos on their profile get noticeably more direct-booking traffic than helpers without — prospective customers want to see real work, not just stars and a tagline. The proof photos you already snap to wrap up tasks double as portfolio content with one tap.
How to add a photo to your portfolio
- Open /provider/portfolio from the nav.
- You'll see every proof photo from every booking you've ever completed.
- Tap "Feature on profile" on any photo. It instantly appears on your public /providers/[id] profile under "Recent work".
- Optionally rewrite the caption — the original is customer-facing ("left at side door") but for portfolio it's better to describe the work ("mulched + edged 200 sqft front yard, 2 hrs").
- Tap "Hide from profile" any time to pull a photo back to private.
Customer consent
Customers can revoke any individual photo from their booking page. We never feature a photo the customer has opted out of. The relationship is asymmetric on purpose: you propose, they veto — but they can't put a photo back into your portfolio once they've pulled it.
Visibility safeguards
- Photos only show up publicly when YOUR account is in 'approved' status. If you're paused, suspended, or removed, your whole portfolio hides instantly.
- We don't surface portfolio photos in search engines yet — they're rendered behind signed URLs with a 1-hour expiry, which is short enough that Google won't index them.
- The customer's name, address, and any face that happens to be in frame are NEVER overlaid. The photo speaks for itself.
Frequently asked
- Do I need to ask the customer before featuring a photo? +
- Not in advance — you can feature any photo you took on a completed booking. The customer gets visibility on every photo you've featured via their booking page and can revoke any of them instantly. We send them a notification when you feature a photo from their booking so they're never surprised.
- Can I feature photos from in-progress bookings? +
- No. Only photos from bookings that have hit 'completed' status are eligible. The RLS policy on the database enforces this — you can't accidentally feature a half-done task.
- What happens to my portfolio if I take a break and pause my account? +
- Auto-hidden. The public-read RLS policy checks your provider_profiles.status = 'approved' on every read, so the moment you pause, your portfolio vanishes from /providers/[id]. When you come back online, it re-appears — no manual re-flagging needed.
- How many photos can I feature? +
- No hard cap, but we render the 12 most recent on your profile. Older featured photos still count as portfolio content (and remain on individual booking pages) — we just don't surface more than 12 in the gallery to keep it scannable.
Last updated
More in For helpers
- Becoming a Helpward helperSign up as a helper, complete ID verification + background check, link a bank for payouts, and once approved you can go online from /provider/active to start accepting tasks.
- Setting your availabilityUse the Schedule tab to tell customers when you're typically available. The hours show on your public profile and shape the 'Available now' badge. You can still go online manually any time.
- How helper payouts workEarnings are deposited via Stripe Connect once per week (Tuesday) for the previous Mon–Sun. Tips arrive the same week as the booking. Tax forms are issued in January.