Saved addresses
Save the places you book to often — Home, Work, Mom's, the gym — and tap a chip on /new-request to fill the address in one move. Set one as default and it pre-fills every new request automatically.
Saved addresses are a personal rolodex of the places you book to. Once you save an address, it shows up as a one-tap chip above the address input on the new-request screen so you never retype the same line twice.
How to save one
- Open /settings and find the "Saved addresses" card.
- Tap "Add" and pick a label — Home, Work, Gym, or anything you want.
- Type the full address.
- Optionally tick "Use as the default for new requests" — this address will pre-fill every new booking, ready to overwrite if needed.
Editing and deleting
- Tap the trash icon on any saved address to remove it. Existing bookings keep the address that was used at the time — saved addresses are templates, not foreign keys.
- Tap the star icon on a non-default address to promote it. The previous default loses its star automatically.
- Each account can have at most one default address. There's no cap on how many you can save in total.
Frequently asked
- Will deleting a saved address affect my past bookings? +
- No. When you submit a request, the address is copied into the booking as a separate record. Renaming or deleting the saved address later doesn't touch any past or in-flight booking.
- Can I save someone else's address (like a relative's)? +
- Yes. Any address you book to regularly — your mom's, a friend's, a partner's office — is fair game. Use a label that makes sense to you ("Mom's", "Dad's house").
- Why doesn't it autocomplete real cities yet? +
- Real address autocomplete needs Mapbox tiles, which land when our Mapbox integration is wired. Until then it's a free-text field — type the address as you'd write it on an envelope.
Last updated
More in Account & privacy
- Managing your notificationsOpen Settings → Notifications to pick which booking, message, receipt, and safety notifications you want by push, email, and SMS.
- Changing your passwordOpen Settings → Security and tap Change password. You'll need your current password plus a new one (8–128 characters).
- Downloading or deleting your dataFrom Settings → Quick Actions, you can request a full export of your Helpward data, or permanently delete your account. Exports arrive by email within 48 hours.
- Setting up two-factor authenticationAdd a second layer to your sign-in: an authenticator app plus 10 single-use recovery codes. Setup takes 2 minutes. Storing the recovery codes properly is the part that matters.